Privacy Policy for Quayside Metrics
At Quayside Metrics, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information through our online platform and in connection with our human resources consulting services, which include talent acquisition strategy, HR analytics and insights, employee engagement frameworks, leadership development programmes, change management support, compliance auditing, compensation and benefits consulting, and HR technology implementation.
By using our site or engaging with our services, you agree to the collection and use of information in accordance with this policy. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
Personal Data:
When you use our site or contact us for services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name (first name, last name, job title)
- Email address
- Phone number
- Company name and address
- Any other information you choose to provide in communications or service requests.
Usage Data:
We may also collect information that your browser sends whenever you visit our site or when you access the service by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
Quayside Metrics uses the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our site when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Quayside Metrics' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and not overridden by your rights
- For payment processing purposes
- To comply with the law.
Retention of Data
Quayside Metrics will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Quayside Metrics will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Disclosure of Data
Business Transaction:
If Quayside Metrics is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements:
Quayside Metrics may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Quayside Metrics
- Prevent or investigate possible wrongdoing in connection with the services
- Protect the personal safety of users of the services or the public
- Protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Quayside Metrics aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Quayside Metrics relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail:
- Quayside Metrics
- 17 Old Ferry Wharf, Unit 3A
- Bristol, England, BS1 6EA
- UK